Applicable Products
Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and 12.7. Citrix Receiver Updates logs can be found in the /Library/Logs/Citrix Receiver folder. The log files related to Citrix Receiver Updates are: Citrix Receiver UpdaterTimestamp.txt; ReceiverHelperTimestamp.txt. Fixed issues in Citrix Receiver for Mac 12.3 Compared to: Citrix Receiver for Mac 12.2 Citrix Receiver for Mac 12.3 contains all fixes that were included in Versions 12, 12.1, 12.1.100, and 12.2, plus the following, new fix: If Citrix Receiver for Mac is configured to use a proxy server, Secure Socket Layer (SSL) connections can fail.
- Receiver for Mac
Information
Apple released Mac OSX 10.10 on October 16th. Changes in Mac OSX 10.10 require changes in Citrix Receiver for full operation.Citrix will release a tech preview release of Receiver for Mac 11.9 designed to support OSX 10.10.
Users upgrading to OSX 10.10 who want to continue to use Receiver should install the Receiver for Mac 11.9 Tech Preview.
How will existing users of Receiver 11.8.2 and XenApp and XenDesktop be impacted?
Users may experience issues with unresponsive keyboard input while using Receiver or may not be able to connect through NetScaler Gateway.
As this is a major OSX update, the full extent of possible issues user may experience with Receiver for Mac 11.8.2 is unknown.
Reporting issues for tech preview
Tech preview is not supported by Citrix tech support. Users on Mac OSX 10.10 using the Receiver for Mac 11.9 – Tech Preview should report issues to the Tech Support Discussions Forum.
Additional Resources
CTX200212 - Keyboard Input Fails in Citrix Session from Receiver for Mac with OSX 10.9.5
Symptoms or Error
Receiver for Mac users receive the following error message when accessing StoreFront or Web Interface applications:
'SSL Error 61: You have not chosen to trust 'Certificate Authority', the issuer of the server's security certificate. Error #: 183'
'SSL Error 61: You have not chosen to trust 'Certificate Authority', the issuer of the server's security certificate. Error #: 183'
Solution
Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.
Update to the Latest Receiver Version
- Upgrade to the latest version of Receiver to verify if this resolves the issue.
- If you are using SHA2 certificates then the older version of Receiver does not support these certificate. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates.
If this does not resolve the issue then proceed to the next section.
Download skype for business for mac. For information on Receiver feature updates refer to - Citrix Receiver Feature Matrix.
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Missing Root/Intermediate Certificate
This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.
Complete the following steps to resolve this issue:
Citrix Receiver Download Mac 12.6
- Open the Keychain Access in the Applications > Utilities folder:
- Highlight the X509 Anchors Keychain in the menu (you might have to authenticate to do this).
- Browse through the Certificate Authorities to find the company that has issued the certificate that is being used by the Secure Gateway/NetScaler Gateway – for this example, Thawte Premium Server CA:
- Highlight the certificate and select File > Export from the menu bar:
- The default File Format should be Certificate (.cer).
Note: You might need to rename the certificate to a .CRT extension for the client to properly identify the certificate. - Save the certificate to the ApplicationsCitrix ICA Clientkeystorecacerts folder (create this folder if it does not exist):
Install Citrix Receiver Mac
Additional Resources
Citrix For Mac Install
CTX101990 - Error: 'The server certificate received is not trusted (SSL Error 61)' for Receiver Users
CTX203362 - Error: 'The server certificate received is not trusted (SSL Error 61)' on Receiver for Linux
CTX200836 - Error: 'SSL Error 61: You have not chosen to trust 'Certificate Authority'..' When Launching Apps with Citrix Online Plug-in Remix os mac download.
CTX203362 - Error: 'The server certificate received is not trusted (SSL Error 61)' on Receiver for Linux
CTX200836 - Error: 'SSL Error 61: You have not chosen to trust 'Certificate Authority'..' When Launching Apps with Citrix Online Plug-in Remix os mac download.